CUSTOMER CARE

Have any questions or concerns ? We’re always ready to help! Call us at 504-209-2683 or send us an email at shopwithnell@gmail..com

SHIPPING

FAQ

Where do you ship?

We ship everywhere in the Continental United States.

How long does an order take to arrive?

Standard shipping takes about 2 to 5 business days during the regular season. In November and December, shipping times may take longer. Expedited shipping is available for an additional fee.

NO PICK UPS. SHIPPING ONLY

What do I do if I don’t receive my order?

We track all orders from the moment they leave.

How can I contact your couriers?

You will be provided with a tracking number with the courier's information.

What is your returns policy?

NO RETURNS or EXCHANGES. All Sales Are Final.

How often do you restock?

Pending on the vendor's availability but we suggest to buy all of the items that you love before they sell out!